Privacy Policy

Last updated: 29 September 2026

Information we collect

When you browse, place an order, create an account or contact us, we may handle information such as your name, email address, billing and delivery details, order contents, payment status, messages, and basic device or site-use data. We use information needed to operate the store, process orders and payments, arrange delivery, provide support, prevent misuse and meet record-keeping obligations.

Payments and service providers

Payment choices are shown at checkout. Payment providers handle payment processing under their own privacy terms; Green IT Hub receives the transaction information needed to manage the order and does not need your full card number to provide store support. Website hosting, security, delivery, review, analytics and advertising services may process relevant technical, order or interaction data when those services are used. Some providers may process information outside Australia under their own arrangements.

Cookies and similar technologies

WooCommerce uses cookies and related storage to support functions such as the cart, checkout, account sessions and recently viewed products. Site integrations, including Jetpack, Google Listings and Ads, and Reddit for WooCommerce, may also use analytics or advertising technologies depending on their configuration. See our Cookie Notice for details and available controls.

Access, correction and questions

You can request access to or correction of personal information by contacting us at [email protected]. We may need to verify your identity and may retain records where required for a transaction, security, legal or accounting purpose. If you have a privacy concern, contact us first so we can review it. Rights and complaint pathways depend on the privacy laws that apply to the business and the circumstances.

Security and updates

We use reasonable technical and organisational measures to protect information, but internet transmission and storage cannot be guaranteed completely secure. We may update this notice when store features, service providers or applicable requirements change. The current version is published on this page.